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Where is Shine On Gifts headquarters?Shine On Gifts, LLC Home Office is in Ladysmith, Wisconsin.
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Do BecRaArt products ship from the United States?BecRaArt at ShineOnGifts products ship from various warehouses located in the United States. Shine On Gifts, LLC is headquartered in the state of Wisconsin.
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What is BecRaArt at ShineOnGifts' cancellation policy?Once the order is shipped, it cannot be cancelled. Custom orders cannot be cancelled or returned after the initial 72 hour design hold time. Returns & exchanges are accepted on a case by case basis. Contact customer service to file a request within 10 days of receipt.
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What is ShineOnGifts' refund policy?A: We strive to ensure customer satisfaction with every purchase from our online art store. If you are not completely satisfied with your order, we offer a hassle-free refund policy. You can request a refund within 10 days of receiving your item. To qualify for a refund, the artwork must be in its original condition, undamaged, and packaged securely. Please contact our customer service team with your order information to initiate the refund process. Once approved, refunds will be processed within 7-10 business days. - Note that return shipping costs are the responsibility of the customer unless the return is due to our error, such as receiving a damaged or incorrect item. Refer to our Refund & Exchanges policy page for more details.
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Does BecRaArt offer wholesale pricing for retail outlets?A: Yes, BecRaArt offers exclusive wholesale pricing for retail outlets. We understand the importance of providing high-quality art pieces at competitive rates for our retail partners. To qualify for wholesale pricing, retail outlets must fulfill certain criteria regarding minimum order quantities. Please contact our sales team directly via email: to get more details on the wholesale pricing, terms, and how to set up a wholesale account. We look forward to partnering with you to bring beautiful art to a wider audience.
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